Troubleshooting
The "activate" link doesn't work
If the "activate" link isn't working, please try making the window full-screen or zoom out. For this you can press the keyboard keys Ctrl and - (minus) simultaneously several times. This should make the "activate" link clickable.
I cannot download my referral's PDF
When submitting a new referral, referrers will receive a confirmation email with the unique referral number and initials of the patient. Please note that the download link is security protected, so if you try and download the link too many times or ...
Error uploading files
If you are trying to upload a file to a referral and you are having a problem, Please look at the size of the file. If the size of the file is larger than 5 - 10MB, please compress the file into a smaller document. Also, please look at the format of ...