Referral Management
Email processing and unallocated referrals pathway
Where RIVIAM has been unable to identify any patient-identifiable data in the email/attachments or the referral form is sent in a format that RIVIAM is unable to read, the email is imported and saved as a referral under the "Unallocated Referrals" ...
How to view documents and progress referrals to the next step
This article covers how to view documents and progress the referral to the next step in the referral management process: To do this, you can Select the referral. View or download the referral documents. Progress the referral to the next step. View ...
Reassign pathways
If you decide that a referral needs to be reassigned to a different pathway (or you are reassigning referrals from the Unallocated Referrals pathway), you can do this by clicking the “Reassign Pathway” button on the right-hand side of the referral ...