Multi-agency Referral Hub Service
PDF copy of the referral
A PDF copy of the referral will be attached to the referrer's confirmation email. The documents section of the patient record will show a PDF attached to the referral. The PDFs will be visible for referrals submitted via the customer website, the ...
Confirmation page
If the referrer selects 'Submit', a referral confirmation page will appear. The referrer will see a list of the referrals that have been created based on the responses completed on the referral form. If there are multiple referrals for the same ...
A referral via the Hospital Discharge Service
When a patient is admitted to the hospital the Discharge Liaison Officer or Discharge Facilitator can complete an online referral form to identify the support and care a person may require enabling them to be discharged from the hospital. Using one ...
Create a referral via an internal form in RIVIAM Workflow or the Service Directory
There are several ways to create a new referral whilst logged in to RIVIAM Workflow. The diagram below gives instructions on creating a new referral depending on whether the person or Contact is already known to RIVIAM. Please see the three scenarios ...
A professional referral via the website
A professional referrer can create a referral via the website. The user can launch the online form on the professional page by selecting 'Submit Referral'. This online form can be built to the exact specifications required by the customer. In this ...
Read the RIVIAM Multi-agency Referral hub service user guide
The purpose of this document is to provide a guide for users of RIVIAM’s Multi-agency Referral Hub Service. The first part of the guide explains the benefits of the service and how it can be used. It then takes you through each aspect of the service ...
Read the questionnaires and outcome management user guide
The purpose of this document is to provide a user guide about how the questionnaire functionality in RIVIAM enables customers to gather data insights from patients or service users supporting outcome management. The first section explains how RIVIAM ...
I'm filling out a survey, but there's an error preventing me from submitting the form
I'm filling out a survey, but there's an error preventing me from submitting the form Karen Schulz 6 days ago Updated Not yet followed by anyone If you have been invited to complete a questionnaire or survey, you will receive an invitation link via ...