Patient Portal guides
Messages
The Messages page lets you view email and/or SMS communications between you and the healthcare provider. Each communication has a date and timestamp associated with it. Please note that patients cannot reply to messages received from clinicians.
Appointments page
The Appointments page allows you to book a new appointment or view/cancel any existing appointments. You can use the filters at the top right to view either Upcoming appointments Past appointments Cancelled appointments. Book a new appointment The ...
Dashboard
Once logged in, the Patient Portal dashboard will be displayed. The dashboard will display shortcuts to any actions that require attention, such as referrals where a booking can be made. A Book an appointment button. Details of upcoming appointments. ...
Booking an appointment
Referrals ready to book an appointment A list of referrals will appear. Referrals with a check box are ready to book an appointment. You can book multiple referrals for the same service (e.g. Physioline or Hand Therapy) together. However, different ...
Overview of the Patient Portal login
You have two options when logging into the RIVIAM Patient Portal. You can either Log in using NHS login credentials. Log in as a Guest. To manage your appointment, please use your NHS login credentials. You can then change, cancel or amend the ...
Patient Portal User Guide
Please click on the link to view or download Patient Portal User Guide RIVIAM Patient Portal User Guide V2.2 (1) (1).pdf