Setting Up Your Account On RIVIAM
I haven't received my activation code email
Once the Immunisation team has added you to the system, an automatic registration email will be sent to your account. Please, check your spam/junk folder or do a search in your email looking for "RIVIAM". Also, check with your IT team that the ...
How to add a new user and update clinician schedules
Assign a new RIVIAM user to an immunisation programme RIVIAM provides a scheduling service that allows clinicians to be added to schools & clinics. To do this, the clinician must be assigned to the correct immunisation programme in RIVIAM. ...
How do I reset my password or request a new activation code?
1. To reset your password or request a new activation code, please click the "Forgotten password" link under the "Login" button: 2. You then will be sent to a new page. Fill in the field with the email you are registered with: 3. You will receive a ...
I didn't receive my activation code
Having trouble accessing your RIVIAM account? Have you not received your activation code? Please check these steps: Manager Approval: Make sure your manager has submitted a request for your RIVIAM access. This will include the email address you'll ...
Troubleshooting logging into RIVIAM
If you have not activated your account before, there might be a few reasons why you are having issues logging into RIVIAM: 1. You are not accessing the URL via a secure network. Please check your connectivity and contact your IT team regarding this. ...
I am having trouble logging into RIVIAM
If you are getting "Error: Failed to find your username or password", this means your credentials or password are not correct. Try to log in again and do not let your browser prefill the fields for you. If you still can't log in, then please request ...
How to log into RIVIAM Web
Please follow these step-by-step instructions if you are logging into RIVIAM Web: Enter the RIVIAM website URL provided by your management team. The RIVIAM Web login page should appear: Enter your username/email address. If you have already received ...
How to activate your RIVIAM account
When new users are set up on RIVIAM, they will automatically receive an activation code at the email address provided. If you haven’t received this email, please check your spam or junk folder. If you still haven't received the activation code, ...