RIVIAM App: what should I do if the app crashes during a clinic session?

RIVIAM App: what should I do if the app crashes during a clinic session?

If the app has been connected to the internet and messages have been successfully shared, you can contact RIVIAM by submitting a support ticket. We will provide details of which children in the session have already been immunised. 

Once you have this information, you can continue the clinic using the RIVIAM spreadsheet, with a clear understanding of which children still need to be immunised. 

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