Referrals page overview
The Referrals page gives you an overview of all the referrals in RIVIAM and the service provider organisations (pods) that the user has been assigned to.
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Patients page overview
The Patients page enables you to search for a patient and provides shortcuts to your recently accessed patients and most accessed patients. To access a patient listed in the recently selected patients or the most accessed patients, please select View ...How to manage referrals on the Referral Dashboard
This article will teach you how to manage referrals on the referral dashboard. This covers: Viewing the referral dashboard Locking and unlocking a referral Setting a referral priority Recording an event / creating a clinical note Progressing to the ...Waitlist dashboards
The Waitlist page offers three dashboard views. Waitlist overview Referral status Service area Select from the options available in the “View by” field. Date range selection You can choose the date range of referrals as required. To refresh this ...Contacts page overview
If the person or contact is unknown to the user, the user should use the Contact page to begin the referral process. There are three ways you can use the Contact page: Step 1 - Search for a contact – the first step is to find the person in RIVIAM. If ...Email processing and unallocated referrals pathway
Where RIVIAM has been unable to identify any patient-identifiable data in the email/attachments or the referral form is sent in a format that RIVIAM is unable to read, the email is imported and saved as a referral under the "Unallocated Referrals" ...