I am having trouble logging into RIVIAM
If you are getting "Error: Failed to find your username or password", this means your credentials or password are not correct. Try to log in again and do not let your browser prefill the fields for you.
If you still can't log in, then please request a new activation code using the "Forgotten Password" under the Login button. This will automatically send a new activation code to that email address. Please, check your spam/junk folder. Then follow the steps filling in the fields requested.
If after this, you are still experiencing issues logging in, contact RIVIAM Digital Care at support@riviam.com
Related Articles
Troubleshooting logging into RIVIAM
If you have not activated your account before, there might be a few reasons why you are having issues logging into RIVIAM: 1. You are not accessing the URL via a secure network. Please check your connectivity and contact your IT team regarding this. ...School Portal - Forgotten password
If you have forgotten your password and need to reset it, select the "Forgot Password" link under the "Sign In" button. You can only use it if you have activated your account. To activate your account please visit our "Register your Account" guide. ...How to log into RIVIAM Web
Please follow these step-by-step instructions if you are logging into RIVIAM Web: Enter the RIVIAM website URL provided by your management team. The RIVIAM Web login page should appear: Enter your username/email address. If you have already received ...I didn't receive my activation code
Having trouble accessing your RIVIAM account? Have you not received your activation code? Please check these steps: Manager Approval: Make sure your manager has submitted a request for your RIVIAM access. This will include the email address you'll ...How do I reset my password or request a new activation code?
1. To reset your password or request a new activation code, please click the "Forgotten password" link under the "Login" button: 2. You then will be sent to a new page. Fill in the field with the email you are registered with: 3. You will receive a ...