How to manage bookings
Viewing which patients have booked into individual clinics
To view a list of bookings at a clinic venue, use the Immunisations page and select an immunisation programme. Then select the clinic venue you want to view.
Select the school.
If you click on the Clinic bookings tab, you will see a list of all bookings for that clinic.
You can filter by clinic date to list the appointments booked for that day.
Please note: You can see where individual consents in a school have bookings in a catch-up community clinic, as these will have a booking calendar icon next to them.
If a child has a booking in a community catch-up clinic and the team generate a clinic for the school the child attends, the child's name will not be included in the school clinic list. If the booking is cancelled, the booking icon will disappear, and the child's name will appear on the school clinic list.
How to manage bookings (cancel or change the time)
- Select the school/clinic from the list of schools inside the program.
- Select the "Clinic Bookings" Tab at the top.
- Find the booking that you wish to amend/cancel.
- Select Manage Booking, and a pop-up window will appear.
- Select the clinic date, select the slot and change/cancel the booking.
- Save the changes.
- A timeline event has been created inside the referral detailing the changes.
Please note that if you wish to change the booking to another clinic venue, you should cancel the existing clinic booking and rebook the appointment at the new location.
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