How do I add a new user?

How do I add a new user?

Please contact the relevant manager within your organisation to request the addition of a new user and specify when they will require access to RIVIAM.

Authorised managers should raise a support ticket by emailing support@riviam.com requesting the user be added to the system. The request should include the new user's full name, email address, and the specific service or RIVIAM instance they need access to.

Once the request is received, we will proceed with setting up the user’s RIVIAM account.

It is the customer’s responsibility  to assign new users to the appropriate hub and schedules, as outlined in the guidance provided.

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