Duplicate consents

Duplicate consents

When parents complete a consent form for their child, RIVIAM checks to see if there is an existing consent form for that child. This significantly reduces the number of duplicate consents received by the immunisations team. If a parent wants to change their consent, then they will be asked to contact the immunisations team directly to make any changes.

However, if users see a referral flagged as a duplicate, there are a few points to consider.

  • Duplicate referrals do not have a vaccination record. The Immunisation tab of a Duplicate will look like this:

 

Screenshot_2022-11-25_at_10.45.35.png

 

Only the Primary consent will have the vaccination record, so the details of the primary consent will appear on a clinic spreadsheet or mobile clinic list.

  • If the parent submits another eConsent with the same information as the Primary, RIVIAM will flag this in the duplicate consent step.
  • If the parent submits another eConsent for the same child but says the child attends a different school, the second consent received will be flagged as a duplicate.
  • If the parent submits another eConsent with yes answers to student history questions, RIVIAM will still flag this as a duplicate, but it will be a duplicate- triage of consents step. Further triage is required for these consents.

    • Related Articles

    • Consents not appearing in the clinic spreadsheet or iPad

      The main reasons that a referral doesn't appear on the clinic sheet are: The consent has been received after the clinic has been generated. Please ensure all consents are triaged before downloading your clinic on the iPad or downloading the clinic ...
    • How to edit a referral

      Step 1: Select a referral You can do this by searching for a patient using their first name, surname, reference number or NHS Number under the Patients tab (see What is the patient's page used for?). Or below the Referrals tab, use the referral ...
    • View referral

      The Referral Navigator is presented with the referral associated with a patient's waitlist record, where you can access information, such as: The referral header displays the patients: Demographics, including Name, address, postcode. Date of birth. ...
    • Referral Management Homepage

      The Homepage will enable you to find information and display shortcuts to recently accessed referrals. This will include: Current work list – This shows the cases that are locked to you ( For guidance on how to lock a referral, please see How to ...
    • What are the Secure Referral Portals

      RIVIAM's Secure Referral Portals and websites support the paperless NHS agenda reducing workload and creating efficiencies. They provide an interactive, engaging and simple way of collecting referral information from patients and professionals online ...