Documents
In this section, the user can view the list of documents that have been added to a referral. Tick the document you would like to view, and the referral form will load in the viewer on the right-hand side.
| Please Note: The 'Generate Documents' functionality is used to generate letters from templates added to RIVIAM. This functionality is configurable and may not be used by all customers. |
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How to view documents and progress referrals to the next step
This article covers how to view documents and progress the referral to the next step in the referral management process: To do this, you can Select the referral. View or download the referral documents. Progress the referral to the next step. View ...Last five documents
The last five documents section will list any documents that have been produced or uploaded as part of this referral. To view the referral itself, you can do so as follows; View the referral in the document viewer tab. Download the referral as a PDF ...PDF copy of the referral
A PDF copy of the referral will be attached to the referrer's confirmation email. The documents section of the patient record will show a PDF attached to the referral. The PDFs will be visible for referrals submitted via the customer website, the ...What is the email management service
RIVIAM can read emails directly from NHS accounts and automatically process the email and its attachments securely into workflow queues on RIVIAM in seconds. There is no longer any need for staff to monitor email accounts and read every referral, ...View referral
The Referral Navigator is presented with the referral associated with a patient's waitlist record, where you can access information, such as: The referral header displays the patients: Demographics, including Name, address, postcode. Date of birth. ...