Create a new referral for a person
From the people search results, the user can create a new referral for that person.
In the 'People' tab, search for the person needed. Click on the 'Select person' link.
To create a new referral, select the 'New Referral' button. This will launch the referral form.
As the person is already known to RIVIAM, only three sections of the form will need to be completed.
- The Contact/referrer details.
- Triage.
- Outcomes.
Complete all the sections on the form and select 'Submit Referral'.
A pop-up will appear confirming that the form has been submitted successfully and give a referral reference code. For example:
The new referral will be routed to the appropriate service provider (pod). Users assigned to the pod will receive an email notification that a new referral has been received.
The new referral will be listed if the user uses the People Search.
Related Articles
What happens if a child turns up who doesn’t have a consent form on the system?
The clinic staff can create a consent form for the child by talking with the adult who has parental responsibility. They can use the eConsent link to create new consent into RIVIAM Web, perform any triage and can vaccinate them, as appropriate. This ...I cannot download my referral's PDF
When submitting a new referral, referrers will receive a confirmation email with the unique referral number and initials of the patient. Please note that the download link is security protected, so if you try and download the link too many times or ...Search for a person
Select the 'People' tab in the top menu and then use the person finder to enter the person's first name and last name or NHS number, then click 'Search People.' RIVIAM will search for the person and list the results. You can enter a full or partial ...Create a referral via an internal form in RIVIAM Workflow or the Service Directory
There are several ways to create a new referral whilst logged in to RIVIAM Workflow. The diagram below gives instructions on creating a new referral depending on whether the person or Contact is already known to RIVIAM. Please see the three scenarios ...What are the Secure Referral Portals
RIVIAM's Secure Referral Portals and websites support the paperless NHS agenda reducing workload and creating efficiencies. They provide an interactive, engaging and simple way of collecting referral information from patients and professionals online ...