Benefits of the RIVIAM Waitlist Management
The benefits of RIVIAM’s Waitlist Management are as follows:
- Optimised waitlist management: Effectively handles waitlists, including last-minute cancellations, minimising delays and improving service delivery.
- Enhanced patient satisfaction: This application allows staff to manage appointments for patients who cannot use the Patient Portal, improving the overall patient experience.
- Improved decision-making: With access to comprehensive patient and referral information, you can make informed decisions.
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Waitlist Management User Guide
Please click on the link to view or download the Waitlist Management User Guide RIVIAM Waitlist Management User Guide V2.2.pdf 4 MB Download
What is Waitlist Management?
Waitlist Management is a service designed to help healthcare providers efficiently track, manage and act on patient waitlists, improving service delivery and patient satisfaction. It offers a clear and organised view of patient waitlists by ...
Patient Portal User Guide
Please click on the link to view or download Patient Portal User Guide RIVIAM Patient Portal User Guide V2.2 (1) (1).pdf
Patient Portal Wagtail CMS User Guide
Please click on the link to view or download the Patient Portal Wagtail CMS User Guide. RF-Wagtail Content Management System for Patient Portal user guide-130225-141106 (3) - Copy (1).pdf 3 MB Download
How to log-in the waitlist management
Overview To log into the Waitlist Management interface, you will require a secure HSCN or whitelisted IP address. Your organisation will provide the login URL to access Waitlist Management on RIVIAM Web. This URL is not publicly shared, so please do ...