Background colour coding of referrals
Discharge referrals that have passed their expected discharge date and have a red overall RAG status will have a yellow background and a clock icon.
Discharge referrals that have not passed their expected discharge date will have a white background colour.
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Email processing and unallocated referrals pathway
Where RIVIAM has been unable to identify any patient-identifiable data in the email/attachments or the referral form is sent in a format that RIVIAM is unable to read, the email is imported and saved as a referral under the "Unallocated Referrals" ...
How to manage referrals on the Referral Dashboard
This article will teach you how to manage referrals on the referral dashboard. This covers: Viewing the referral dashboard Locking and unlocking a referral Setting a referral priority Recording an event / creating a clinical note Progressing to the ...
Background on Discharge service
What is the Discharge service? The Discharge service is designed to assist individuals who are about to be discharged from the hospital. It provides easier access to third-sector services and hospital teams can rely on this service to ensure smoother ...
Related referrals
The related referrals section shows the user a list of all related referrals that have been created for this person. In the Discharge tab, the list of related referrals will list the referrals related to the discharge event.
Reassign pathways
If you decide that a referral needs to be reassigned to a different pathway (or you are reassigning referrals from the Unallocated Referrals pathway), you can do this by clicking the “Reassign Pathway” button on the right-hand side of the referral ...