A referral via the Hospital Discharge Service

A referral via the Hospital Discharge Service


When a patient is admitted to the hospital the Discharge Liaison Officer or Discharge Facilitator can complete an online referral form to identify the support and care a person may require enabling them to be discharged from the hospital.

Using one online form, the discharge team can create multiple referrals which will be sent to a variety of partnering Local Authority services and third sector organisations based on the person's level of need.

Discharge Liaison Officers and Facilitators will be able to make referrals to services including home from hospital services, food support, help with benefits, mental health, housing, and other support groups. These services are delivered by a range of Local Authorities and third sector partners.

The Hospital Discharge online referral form can be built to customer specifications. In this example, the online form has four sections:

  • About You (the person).
  • Support Needed.
  • About Referrer.
  • Consent.

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